Self-assessment
National Health Act Self-Assessment
11 yes/no questions for health care providers and establishments: records, confidentiality and consent, complaints, the duties of private health establishments, and standards. You get a score for each area and a list of gaps with what to do about each one.
1. Records, confidentiality and consent
Answer Not applicable throughout if you are not a health care provider or health establishment.
1. Do you keep a record for each user of your health services, in line with the Act and the National Archives and PAIA rules it refers to?
(NHA s13)
2. Do you keep patient information confidential, and disclose it only with consent, by law or where the Act allows?
(NHA Chapter 2, POPIA)
3. Do you get informed consent before treatment, explaining the patient's condition, options, benefits and risks in a language they understand?
(NHA ss 6, 7)
4. Do you protect health records against loss, theft and unauthorised access, with controls for both paper and electronic files?
(NHA, POPIA s19)
2. Establishments, standards and complaints
1. If you run a health establishment, do you meet the duties the Act puts on private health establishments and keep the registrations, licences and certificates you need?
(NHA Chapter 6, s46)
2. Do you meet the national norms and standards for health establishments, and are you ready for an inspection by the Office of Health Standards Compliance?
(NHA Chapter 10, Office of Health Standards Compliance)
3. Do you have a clear and fair complaints procedure for users, and a record of complaints and what you did?
(NHA complaints provisions)
4. Do you manage health care waste safely and with licensed contractors?
(NHA, NEMA Waste Act)
3. People and wider duties
1. Are your practitioners registered with their statutory councils, with current registration and any required indemnity cover?
(Health professions legislation, NHA)
2. Do you follow the laws that apply to an employer and to a health business, such as the OHS Act, labour laws, and the rules for medicines and medical devices where you sell or use them?
(OHSA, BCEA, Medicines Act)
3. Have you looked at how the National Health Insurance Act 2024 could affect your services and funding, and watched for its commencement?
(National Health Insurance Act 2024)
Sources
Turn these gaps into tracked tasks
Assign owners and due dates, keep the evidence, and show your progress to clients and auditors.