Hospitality and food compliance in South Africa
Hotels, guest houses, restaurants, caterers, food producers and tourism operators.
Laws that usually apply
The tourism code covers many hospitality businesses. Check whether yours falls within it.
Pricing, labelling, bookings, refunds and fair marketing all touch consumer rights.
Food premises need a Certificate of Acceptability from the municipality and must meet the hygiene regulation.
Selling or making liquor needs the right licence, with provincial rules on retail and on-site sales.
Kitchens and premises need a certificate of compliance for the electrical installation.
Wage floors matter in a sector with many entry-level and shift roles.
Shifts, Sundays, public holidays and overtime are regulated.
Kitchens, cleaning chemicals and public premises bring specific hazards.
Employers register for injury-on-duty cover.
Guest registers, bookings and marketing lists hold personal information.
Templates you will probably need
What customers, tenders and funders often ask to see
- B-BBEE certificate for corporate clients
- Privacy notice for guests
- Staff contracts and leave policy
- COIDA letter of good standing
Food-safety rules, liquor and business licences and municipal by-laws are outside our self-assessments.
How ComplianceDesk helps
- Take the self-assessments above and see your gaps, free and without an account.
- Save a result to your organisation and each gap becomes a task with an owner and a due date.
- Fill in a template, save it to your Policy Library and track who has acknowledged it.
- Choose the filing dates that apply on the compliance calendar and get an email before each one.
Questions
Does using ComplianceDesk make us compliant?
No. The self-assessments show where you have gaps against each law and give you tasks, templates and reminders to close them. Compliance depends on what you actually do, and the content is a guide that an attorney should review before you rely on it.
Can I try the self-assessments without an account?
Yes. Every self-assessment is free to take, and your answers stay in your browser until you choose to save a result to an organisation.
Track it all in one place
ComplianceDesk turns each law into controls with owners, due dates and evidence.