Retail compliance in South Africa
Shops, franchises, online stores and wholesalers that sell to consumers or other businesses.
Laws that usually apply
Returns, warranties, pricing, advertising and fair terms are central to retail.
Online sellers have disclosure and cooling-off duties for electronic transactions.
Customer lists, loyalty programmes and direct marketing all involve personal information.
Retail has many shift and entry-level roles where wage floors matter.
Trading hours, Sundays, public holidays and overtime are regulated.
Selling counterfeit branded goods is prohibited, so check where stock comes from.
Scales and pre-packed goods sold by measure may need verification.
Protect your brand names and logos by registering them.
Imported stock brings customs registration and trade records.
Pricing arrangements with competitors and supplier terms can raise competition law issues.
Shop floors, stockrooms and customer premises have safety duties.
Employers register for injury-on-duty cover.
Templates you will probably need
What customers, tenders and funders often ask to see
- Privacy notice and marketing consent records
- Terms for online sales
- B-BBEE certificate for corporate customers
- Staff contracts and leave policy
Product-specific rules, trading licences and tax registration details are outside our self-assessments.
How ComplianceDesk helps
- Take the self-assessments above and see your gaps, free and without an account.
- Save a result to your organisation and each gap becomes a task with an owner and a due date.
- Fill in a template, save it to your Policy Library and track who has acknowledged it.
- Choose the filing dates that apply on the compliance calendar and get an email before each one.
Questions
Does using ComplianceDesk make us compliant?
No. The self-assessments show where you have gaps against each law and give you tasks, templates and reminders to close them. Compliance depends on what you actually do, and the content is a guide that an attorney should review before you rely on it.
Can I try the self-assessments without an account?
Yes. Every self-assessment is free to take, and your answers stay in your browser until you choose to save a result to an organisation.
Track it all in one place
ComplianceDesk turns each law into controls with owners, due dates and evidence.